Return Policy, Warranty & Customer Support

MDNA 30-Day Return Privilege

If Rygate LLC, as the Seller, provides the Purchaser a 30-day return privilege in writing on the invoice, the goods may be returned for the purchase price if they are found to be mechanically unsatisfactory.

To qualify for return:

  • The equipment must be returned freight prepaid by the Purchaser.
  • The equipment must be returned in the same condition as when shipped by the Seller.
  • The return must occur within 30 days of shipment.
  • Rygate LLC reserves the option to either repair the goods or refund the full purchase price to the Purchaser.

Optional Sale Conditions

Cycling
Machines are running under power. Inspection is available in person or via live video.
MDNA Thirty-Day Return Privilege applies.
Warranty: Nonapplicable.

Cleaned, Painted, and Cycling
Machines are cleaned, painted, and tested under power, with minor repairs performed as needed. Inspection is available in person or via live video.
MDNA Thirty-Day Return Privilege applies.
Warranty: Nonapplicable.

Commitment to Fair Dealing

As a proud MDNA member, Rygate LLC upholds the association’s strict Code of Ethics, ensuring that every customer receives honest representation, accurate equipment descriptions, and fair business practices in every transaction